moonstride for your Golf Travel Business – How can we Help?

moonstride, the game begins

When our clients come to us, they seek a booking tool that will help them better manage their time. Golf travel companies frequently have franchisees all over the world, so they must effectively manage their time and clients. Because their players hail from all corners of the globe, these businesses must rely on CRM software that makes their jobs simple, easy, and intuitive.

Choosing the perfect golf travel experience depends on a variety of factors: while some clients like to concentrate on the course and the game, others are interested in learning more about the culture, history, and gastronomy of the area. moonstride is here to help businesses adapt to this diverse range of clients by providing the tools you need to meet all types of tourist demand.

All in one place
With moonstride, your company will be able to control the entire journey of your clients in one platform: from enquiries to quotations, bookings, confirmations, payments, and operations… your staff will be able to manage each part of the process. Our clients are clear that if they want to grow their business as a global golf travel company, they need a system that can accommodate the massive amount of data they get every day. What is the solution? A good travel CRM software that also includes a booking engine and allows you to manage your customers’ needs.

In order to keep your own performance in mind at all times, you can check your business’s booking data right from the Dashboard: it displays the number of bookings and passengers in a graphic format, which is helpful for keeping track of your business’s balance. It is possible to sort it by days, weeks, or months. Because all the processes are performed online, you will receive this information in real time, something that allows you to confidently check your balance.

At customer service
Clients frequently change their views, thus moonstride’s quotation system makes it simple to adjust to their demands. Our platform allows you to add notes for your internal employees to remember details about a specific quotation: it may be a unique request, an amendment, etc. Or perhaps you’d like to schedule a call? Or a meeting? Thanks to our “task” option, you’ll be able to prepare quickly. Customers’ needs and the tasks that must be fulfilled will be communicated to your team on a regular basis. Your clients, on the other hand, will have access to the customer site, where they may find all of the facts about their forthcoming trip, including booking information, itinerary, and terms and conditions.

Currencies from all over the world + integration with different payment types
On moonstride you may choose from a variety of currencies. You’ll be able to manage several currencies if your golf business has clients from all over the world. You can also adjust the tax, rates, and markups for your company this way. Our technology allows your consumers to pay in the most convenient way for them: bank transfer, cash, credit card, or cheque, and we also integrate with accounting platforms like Xero.

The most cost-effective solution
moonstride collaborates with third-party vendors to provide the most competitive airline, hotel, transport, and activity prices. This allows you to offer the lowest pricing to your customers in order to acquire a competitive advantage. Everything is generated at the same time on the same platform, giving you the flexibility to select the best alternative for your customers.

Agents and customers: at your reach
If your company receive enquiries from agents, moonstride provides you an option to import automatically the details of the agent. You can search the agent by a name or by email address. Then, you will be able to select the agent from a list. The same process takes place when selecting a client: you can add it manually or if it’s an old client, you can select it from the list searching by name or email address. You can also choose if the customer is individual or corporate.

We adapt to your needs
You can specify the type of service the client is seeking for (transfers, activity, tours, hotel, package, flight…) in the inquiry’s specifics. You can add various details to each service, such as a description, dates, photographs, and so on. moonstride can also provide customized services based on your requirements. For example, if you’re a golf trip operator, we can provide specialised services such as golf courses and tee times. Our team of developers is regularly reviewing the platform based on feedback from our clients, thus we might say that moonstride is a live organism that can adapt to our clients’ needs.

Hotel, transport, tours… and golf

Arctic Norway, South Africa, the United States, Scotland, New Zealand… all of them are among the best trip golf destinations. As a golf travel business, you probably offer package experiences (the complete package, from flights to transfers, auto rentals, excursions, and the tours themselves…). As we have explained above, you can manage them all with moonstride. You can add flights, hotels – either manually or automatically, owing to the system’s connection to suppliers –, or pre-defined packages, which can be amended in the quotation stage, where you can even determine the pricing based on the number of people attending the package.

You can add a description or photos that catch the eye of your players by using the pre-defined packages available on moonstride. You may also want to try the itinerary builder to edit each component of the tour each day, where you can reorganize what you want to show your clients first (the accommodation, the transfer…) After you’ve sorted everything out, you’ll be able to see a preview of your itinerary and the prices. After you’re satisfied with the results, you can share a PDF document with the customer, print it, or email it.

moonstride is a live organism that can adapt to our clients’ needs

According to the National Golf Foundation, 108 million Americans played golf (on or off the course), watched the sport, or read about it in 2019. This is a well-established industry that has found the ideal ally in tourism, and all in one cloud based travel CRM software like moonstride are here to assist businesses in expanding their operations in this field. The benefits that our software delivers for tour operators or travel agencies are listed above. If you’d like to learn more, take our free demo and see for yourself the benefits for your business.