The Essential 4 Pack (Booking, Accounts, Tour Building & Marketing) of Travel Software
Digital innovation and communication are essential in the success of any travel business, and it will be the right balance of this that will get people travelling in the post-pandemic world. However, finding the right software solution for your travel business can be a long and complex process, and knowing where to start may feel like searching for a needle in a haystack.
moonstride has been providing cutting-edge technology to the travel industry for over 15 years. From tour operators to travel agents, moonstride has diligently listened to the gripes and challenges of the everyday processes of running a travel business. Our travel software solutions are developed based on customer feedback, paired with leading market research and industry intelligence. This ensures any developments we employ are relevant and based on real user needs and will ensure every travel business sells more, increases productivity, and saves time. Creating a successful and leading travel software solution is dependent on these four essential features:
1. Tour Building
A major advantage of technology is speed, and with moonstride’s automated itinerary builder, you can revolutionise the travel planning process by creating those once in a lifetime trips for customers, tailored perfectly to their needs in a fraction of the time. It’s the itinerary builder for the travel agents or tour operators that makes you stand out from the crowd.
Our dynamic itinerary builder offers a built-in product inventory with the ability to pre-load content-rich information and jaw-dropping photos. You can create multiple itinerary templates or pull-through product descriptions for all services including flights, hotels, transfers, and activities. Trips remain visually stunning, personalised, and they take minutes to put together. All arrangements are clearly laid out day-by-day and costs are clearly presented, so your customer knows exactly what is included and what is excluded. Wow, your customers on screen or paper by easily sending the itinerary via email, weblinks, or PDF. Even better, let them view their dream trip on the mobile app where they can access all the information online or offline. Access to itineraries has never been easier and customers can view them on the go and in real-time speeding up the booking process.
With a lightning-fast turnaround time on quotes and itineraries, the tour operator itinerary software allows any travel business to work smarter, increase sales and impress customers.
moonstride brings in all your enquiries, quotations, travel itineraries, supplier confirmations, travel records, and much more into a single easy-to-use online platform. With everything in one place, moonstride provides automation and operation management tools to save time, money, and future-proof efficiencies. Our travel agency booking software lets you track and monitor every customer’s sales journey from start to finish. Easily convert quotations directly into a booking and send all documentation directly from the platform. With immediate insight into each booking, it is easy to stay on top of customer and supplier payments, effortlessly manage any changes including refunds or cancellations and ensure every booking is error-free. Save time with our two-way email system with suppliers, where they can confirm availability directly within the platform, so you know exactly where each booking stands.
With a faster travel agent booking system, you can retain the human experience and service while using our next-generation technology to improve operations and efficiencies. Let moonstride do the work for you, giving you the time and space to dedicate to your customers.
Accounting with moonstride is hassle-free and keeps you in control of your company finances. moonstride can integrate with your existing travel accounting software such as Xero and Sage so you can avoid retyping invoices and payments, eliminating the need for manual work and risk of potential errors. Easily create customer invoices, verify supplier invoices, and be notified when online and offline payments are received with the integrated payment gateway. With everything within one place and the option to export supplier invoices and reports to CSV and PDF, you can track actual earnings, amounts owed, debts and identify payment methods. Get paid on time with the ability to send scheduled automatic payment reminders to customers via email and easily change the currency of any booking to suit your customer’s needs.
Powerful marketing is a key driver of business success and is what makes you stand out in today’s cluttered and competitive market. That’s why we believe it is an integral part of any back-office travel software. Your website is the face of your business, so our in-house creative agency team creates visually stunning conversion-focused websites that reflect your brand and business. We incorporate intuitive user-friendly designs, smart travel technology and personalised marketing to ensure you reach and engage with your customers. Cutting-edge frameworks like WordPress, Umbraco and other fit for purpose solutions ensure uploading content is simple and easy to edit, allowing you remain relevant and responsive to what is happening in real-time. Enquiries submitted on your website can be captured and automatically logged onto the travel agency CRM software, allowing you to maximise lead generation and work on them right away.
With rich analytics obtained directly from within the platform, you can easily use data such as booking trends and seasonality to drive and create informed marketing campaigns to target your customer base and generate more enquiries.
With moonstride’s essential four-pack, you have the complete solution you need to power your business forward.
For more information, book an online demo today and let one of our friendly travel specialists show you how easy life is with moonstride.