Booking

Streamline your operations, all bookings in one place.

Booking management

Convert quotations directly into a booking, keep track of all your bookings and their status in one place.

Passengers

Define your lead passenger and capture all passenger information.

Customer communication

Send all documentation directly from the platform – vouchers, customer invoices and ATOL certificates.

Payments

Track and handle customer payments including deposit and balance amounts along with the payment method used.

Supplier confirmation

Two-way system to email all travel details to suppliers to confirm availability directly within the platform.

Amend booking

Effortlessly manage bookings and any changes – calculate payments/refunds due and update your suppliers.

ATOL Certificates

Generate ATOL certificates directly from moonstride. View and send ATOL for bookings with a click of a button. Setup ATOL rules and charges for bookings.

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Frequently Asked Questions

How does a travel booking CRM help customer communication?

You send all documentation such as quotations, itineraries, customer invoices, booking vouchers and more all from the moonstride platform.

All documents and emails sent from moonstride are personalised to your client. You can display notes such as special requests and include cover letters. moonstride keeps a document history showing all your generated documents sent to your clients.

Why should I have travel booking management software?

Travel booking management software provides a comprehensive solution to streamline your operations, enhance customer experience, increase efficiency, and boost revenue.

What is a two-way supplier communication system?

Bring automation into your offline booking products and send email requests generated by the moonstride platform to your suppliers for single or groups of components to be confirmed. Upon response from your supplier, your component(s) booking status will get updated on your booking.

How can I track & handle customer payments?

Whether looking at individual bookings or running payment reports, get detailed information on all payment related information.

Whether your sending payment links to clients or adding off platform transactions, all your customer payments can be organised, tracked, and reported in moonstride.

What passenger information can I capture & store?

The moonstride passenger area allows you to capture a host of information from the standard name, tel, email and address to dietary, medical, and general preferences.

Add detailed passenger notes, white label fields, or use pre-populated drop-down menus. You can even upload copies of documents received.

Did you know the passengers are linked to the customer? For repeat bookings, don’t manually enter details over and over again, select from your existing passengers.