Strengthen Your Travel Business with the Power of Automation

By moonstride | 10 November 2020
Strengthen Your Travel Business with the Power of Automation
The year 2020, has certainly taken its toll on the travel industry. With Covid-19 not looking to exit anytime soon, there is a good opportunity for businesses to reshape, and prepare for the new normal. Now is the time to work smarter, more efficiently, and streamline business operations. Whilst we cannot answer when travel restrictions will be lifted, we can be confident that the travel industry will bounce back again. When it does, travel companies are going to have to work harder than ever before to build customer confidence and increase profitability. moonstride’s travel management software will provide any travel business with the power to do so and strengthen their position in the travel industry.

One of the key advantages of our easy-to-use travel management software is travel automation. Travel automation allows for any company to synchronise the entire back-office operations, enabling them to ensure the smoothness of day-to-day operations, reduce work-load, and even deliver increased output without increasing overheads. All whilst saving time, money, and reducing the risk of human error.

moonstride is a complete tour operator and travel agency management system with the function to automate the following:

  • Never miss an enquiry again. moonstride travel automation software has readily available APIs to easily integrate with your website. All enquiries submitted on your website will be captured and automatically logged onto the system, allowing you to work on them right away.
  • Reduce the turnaround time with customers and send out eye-catching and dynamic itineraries with moonstride’s automated itinerary builder. Build personalised quotes quickly by extracting preloaded information from the software. Save each itinerary as a template and avoid having to create them from scratch. Each template can be edited accordingly to suit your customers’ requirements.
  • Simplify pricing with moonstride’s travel quotation software, which automatically calculates the mark-up, deposit amounts, and margins based on predefined rules. Working globally? Let the software automatically calculate multiple currencies based on pre-defined exchange rates.
  • Improve customer interaction with the ability to send out automated and personalised email notifications, based on predefined triggers. This is a fantastic way to follow up with customers and stay in touch from initial enquiry to post-booking. From asking for their initial thoughts on a quote to sending payment reminders and travel documentation, you can remain in continual contact without physically doing anything. Save time, improve conversion, and stay on top of each customer journey.
  • With the travel CRM booking management system, any quote will automatically convert into a booking on receiving payment, so you can keep track of all bookings within one place and automatically provide customers with any required documentation such as ATOL/ABTA certificates, travel vouchers, and invoices.
  • Moreover, supplier confirmation management offers a two-way system, which emails all of the travel details to suppliers so they can quickly confirm availability directly within the platform. The system will notify you when each supplier responds, allowing you to ensure that all services are booked and never missed. Not only is the risk of error reduced but communication with the suppliers is improved and centralised.
  • Streamline your processes and book services directly within the platform. Our travel agency CRM can integrate third-party suppliers or global distribution systems, keeping everything within one place and connected. Never miss a ticketing deadline again with the software keeping you in control of your work-load.
  • With information stored in one single platform, Business Intelligence (BI) software can easily analyse your data (historic and present data) and turn it into a useful tool to drive your business forward. With such capability, it is simple to identify key booking patterns and trends enabling you to make informed business decisions accordingly. From identifying the most profitable destinations to booking seasonality and conversion rates, let BI provide you with the insight to work with purpose and expand your business accordingly.

These are just a few of the valuable features the travel management software provides. Thanks to automation with moonstride, travel companies can handle more leads and more bookings at any given time, save money, reduce error and improve productivity in the workplace. Whether you are looking for travel agency software or tour operator software, bounce back with moonstride, and watch your business strive.

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