5 Ways to Boost Your Productivity with moonstride
Travel agents and tour operators are adapting themselves for these uncertain times. The post-COVID era, the war in Ukraine. Finding tools to help combat these circumstances is a task for all types of businesses. This includes the tourist sector.
Although tourism is currently on the mend, according to UNWTO data, every kind of help is welcome. That’s why CRM has recently become one of the most sought-after tools. It’s a management platform that assists you in gaining more control over your business. The key is to understand your customers, develop a better strategy, and automate the time-consuming tasks.
CRM is considered one of the top three tools and technologies. It’s a great ally for personalising customer interactions, for example. But also, for growing customer loyalty and increasing marketing ROI. Furthermore, it’s a productivity booster!
Stay with me on today’s blog, and I’ll show you how a CRM can boost your profits, productivity, and loyalty.
moonstride, making your life a treat
Before I go any further, I must make a confession to you. The truth is that moonstride is much more than a CRM. It’s a one-of-a-kind combination. Our software provides the advantages of a Booking Engine + Back-office software, combined with the features of a CRM.
I needed to tell you that before I went on.
I’ve chosen five moonstride areas for you to use as a springboard for your travel company. And before you say anything else… It makes no difference how big or small your company is. moonstride is available for all travel companies!
The following are the features I have chosen to increase your productivity:
- Quotation Management
- Tour Itinerary Builder
- Smart Customer Profiling
Discover what’s going on in your company right away. Check to see who is in charge of which tasks. What are the necessary follow-ups? Make reports to keep track of your profits and losses.
The Dashboard will function as your company’s command and control centre. It’ll enable you to develop better strategies based on data rather than hunches.
Our quotation builder will help you work more efficiently and effectively. Provide your passengers with the personalised experience they seek. Generate quotes that will turn into bookings in the blink of an eye.
Include the necessary services with transparent prices for your travellers. Create interactive documents that will increase your customers’ interest. And forget about having to calculate your markups and margins! Let moonstride do this work for you.
Tour Itinerary Builder
Gone are the days when creating itineraries took up the majority of your time. Our Tour Itinerary Builder allows you to create stunning tour plans in just a few clicks. Add images, descriptions… bring your clients’ vacations to life on screen and on paper!
You’ll be able to create completely personalised vacations day-by-day for your passengers. Do you want to know how it works? Take a look at our quick guide. Find out how having the right tool makes creating beautiful itineraries a breeze.
Smart customer profiling
The first step in any business strategy is to get to know your customers. moonstride provides a 360-degree view of your customers, allowing you to get to know them better than ever before
On the same platform, all their data, history, and preferences are collected. This will assist your sales and marketing teams in developing better strategies to address them. Knowing your passengers will help you sell more and better.
In the CRM world, automation is the king. Say goodbye to time-consuming and monotonous tasks. moonstride is a travel CRM that allows you to automate tasks such as:
- Synchronise the CRM platform with your website and sales channels. This allows you to capture customer data automatically.
- The system calculates the mark-ups, deposit amounts, and margins. You only have to set up predefined rules. It also works with multi currencies.
- All enquiries received through your website will log into the platform.
- You can instantly find the best prices in real time. This is because of the integration with third-party suppliers.
- Personalise and automate email notifications. Maintain contact with your clients throughout the booking process.
- When payment is received, a quote becomes a booking.
- Suppliers can confirm availability within the platform using a two-way management tool. The system will then notify you to ensure that the services have been booked.
Thrive with moonstride
Doing business with moonstride will be simplified as a result of these features. You will get to know your clients better, your workload will be lighter, you will be able to devise better strategies… and as a result, your productivity and profits will increase.
True, we live in uncertain times, but we have technology on our side. We can’t make problems go away, but we can make your day-to-day life easier.
“We have technology
on our side”
Remember that you can schedule a call with our team if you want to learn all the secrets that moonstride has for you. You can also request a free, no-obligation demo. And, if you have any doubts about the prices, find out which rate is best for your company.