Destination Management Company (DMC)

Power your destination management company with moonstride. Our DMC solution
guarantees sales growth, increased productivity and time saved.

Make life easier with moonstride and
automate your workflow.

With quotes, bookings, and accounting all in one place. Work smarter and easily manage service inventory as well as group travel, customers, and travel agents.

Web Inquiry

Customer

Quoting a customer

Customer

Availability request

Supplier

Availability feedback

Supplier

Customer payment

Customer

Invoicing a customer

Customer

Confirmation to supplier

Supplier

Our Industry- leading DMC solution has you covered with the following features:

Simplify Operations

Easily add travel products

Add multiple travel products including accommodation, packages, activities, transfers, rent-a-car, cruises, insurance, and more.

Simplify Operations

Pricing Manager

Gain greater control over pricing with predefined markup rules for each service component, improving margins and driving growth.

Manage customers, suppliers, and travel agents

Keep detailed records on customers, suppliers, and travel agents all within one place and personalise all documentation to include your travel agents own branding.

Centralise communication with customers

Centralise your communication, and say goodby to digging through your inbox. Our two-way email system syncs all customer and supplier email correspondence to its associated enquiry/quotation/booking.

Bulk Allocate Transfers

Using our transfers module, allocate bookings to multiple transfer kinds in one go, whether it’s a shared or private transfer. For more detail, please refer to this link.

Manage Sales

Right solution for FIT & Group Travel

Manage your FIT and Group travel processes; create quotes, itinerary, manage bookings, sending emails to customers & suppliers. Get a full report on payment status, for group travel and track group member’s payment.

Manage Sales

Manage enquiries, quotes, and bookings

Take control of the booking workflow and centralise management of all bookings. Create and save templates to avoid starting from scratch, and let quotations automatically change to bookings on payment. Save time, sell more.

Search products

Quickly search and add your travel products in seconds to create detailed itineraries. All prices, discounts, supplements, and special offers are automatically calculated. Searching for your travel products has never been easier using a contracting module or third-party API integrated within the platform.

Confirm quotations from suppliers

Upon receiving availability from suppliers, automatically convert the quote into a booking and send confirmed itineraries and invoices to the customers.

Automate booking confirmation with suppliers

Supplier confirmation management offers a two-way system, which emails the quotation details to suppliers so they can quickly confirm availability directly within the platform. The system will notify you when each supplier responds, allowing you to ensure that all services are booked and never missed. Not only is the risk of error reduced but communication with the suppliers is improved and centralised.

Improve your service ordering process

Ensure service delivery

Never miss a beat with our operations module, with a centralised overview of all booked services, you can quickly identify any missed reservations and ensure nothing is ever missed.

Organise rooming, transfers, and flight lists

Easily organise passengers departures and arrivals. Create rooming, transfers, and flight lists and send to your suppliers.

Complete management of receivables and payables

Process invoicing and confirmations

Upon receiving online or offline payments from customers, you can send/generate invoices and vouchers to customers and confirmations to suppliers.

Manage accounts receivable and payable

Easily manage customer and supplier payments and invoices. Stay on track with actual earnings, amounts owed, debts and payment methods.

Reduce rework

Integrate accounting systems like Xero and Sage into our moonstride travel software and escape retyping invoices and payments. Remove the need for manual work and avoid potential errors.

Insightful Analytics

Profitability

With advanced reporting, identify areas generating the most value and maximise this opportunity to drive further revenue.

Transactional Reports

Payment records for each booking are captured within one place, making it easy to see the history and nature for every transaction made.

Supplier Payment Reports

Stay on track with supplier payments and never miss a payment again. With supplier payment reports you can easily identify what payments are due when, improving supplier relationships.

Frequently Asked Questions

What is a Destination Management Company (DMC)?

A Destination Management Company is a company with local knowledge, expertise and resource for a particular destination. They offer professional services to tour operators and travel agents and handle the logistics and operations of a holiday including accommodation, transfers and excursions which are booked through local vendors. When a customer is travelling, a DMC will implement these booked services and ensure the trip runs smoothly. With moonstride’s DMC solution, you can easily manage your quotes, accounting and suppliers in one place. Simplify your operations, manage sales and payments and increase productivity.

What are the benefits of using a Destination Management Company (DMC)?

There are many advantages of working closely with a local DMC partner in the destination you are selling. These include:

  • Having a dedicated team on the ground to act on your behalf when your customers travel.
  • Access to up-to-date knowledge and expertise of destination
  • Having one point of contact for the majority of booked travel services, which saves time and makes payment processes more streamlined
  • A DMC has established relationships with trusted vendors so you can be confident that the travel services you are selling match the reality. 
  • Access to preferential rates, ensuring that your costs are competitive and in line with market trends
  • Ensuring your booked travel services meets local legislation and safety criteria
What is the difference between a DMC and Travel Agency or Tour Operator?

Tour operators create and sell a holiday for a customer, whereas a travel agency sells a holiday that is created by other companies such as tour operators. Both companies work directly with customers to organise and handle the arrangements of a holiday. DMC’s are based on the ground in a destination and have the local knowledge and supplier relationships to directly organise all of the logistics, book and implement the travel services on behalf of tour operators and travel agents. Payment records for each booking are captured within one place, making it easy to see the history and nature for every transaction made.

How does the moonstride DMC solution help you?

If you are looking for solution that provides more benefit in your organization, then it is the right time to introduce moonstride in your organization

  • Easily add multiple travel services and create quote / booking
  • Manage pricing with predefined markup rules and improve margins
  • Manage your customer, supplier and travel agent at one place
  • Easily manage all documentation and personalize documentation using your branding
  • Centralized communication system for communication with customer and supplier
    • For more details, click here.

What features are provided by moonstride’s DMC solution?

The key features provided by moonstride’s DMC solution includes:

  • Easy management of customer enquiries
  • Create a quote for customer and send quotation
  • Send request to supplier for service availability
  • Make customer payment and manage cash flow
  • Send booking documents like customer invoice and booking vouchers to customer
  • View supplier payment details and create invoice, track invoice
  • View reports on enquiries, quotes, booking conversions, service confirmations and services purchased
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How can a travel agent and tour operators grow their business with the help of moonstride DMC solution?

Since everything is in one place, it’s easier to organize and grow your business.

  • Advance Reporting – Help to identify areas generating the profit and maximum revenue
  • Transaction Management – Record payment for bookings, view payment history of each transaction
  • Invoice Management – Automatic creation of invoices for booked customer
  • Supplier Management – Listing and inventory management of suppliers
  • Supplier Invoice – Keep a track of supplier payment, identify due payments and improve relationship with supplier

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