The smarter way to manage group travel

Our easy-to-use system helps to simplify group travel bookings for tour operators, organisers and travellers. Here’s how.

Simple. Automated. Intuitive

When it comes to group travel management, you know the gripes. We know the gripes. There are flurries of emails, lots of decision makers having their say, files to manage, and many moving parts.

moonstride is a management system that’s custom-built to address these common problems for group travel businesses, and make bookings more straightforward than ever.

Packed full of helpful features, it covers sales, quotations, bookings, planning, purchases and operations

Simple. Automated. Intuitive

Organisers and travellers will love it too

moonstride is clear enough for organisers and travellers to use too. With a click of a button, they can accept or reject quotes, invite other travellers, make payments and choose their packages and options.

Organisers can

Organisers can

  • View, accept, reject and tailor quotes
  • Review the details of their booking, from price per person to transfer information
  • Turn a quote into a booking by paying a deposit
  • Invite travellers to the group booking, to make their choices and payments
Travellers can

Travellers can

  • View invites
  • Add their details to a booking
  • Invite other travellers
  • Choose their packages and options
  • Pay for their spot
Making payments

Making payments

  • Choose the travellers to pay for
  • Pick their packages and options
  • Pay online via credit card or request bank transfer

How moonstride helps your business

Receiving enquiries…

Receiving enquiries…

  • Captures all the information needed to store the client as a lead
  • Helps keep track of follow-ups
Building a quote…

Building a quote…

  • Creates a quote
  • Notes supplier costs and profit margins – which are for your eyes only
  • Emails quotes to the organiser
  • Sets an expiry date for the quote
  • Labels quotes as open, incomplete, approved, expired or cancelled
  • Creates an itinerary for the booking
  • Uploads, attaches and deletes relevant documents
  • Organiser can review the quote in the system
  • Organiser can approve the quote
Managing bookings…

Managing bookings…

  • Turns an accepted quote into a booking
  • Allows full editing of bookings
  • Shows who the organiser has invited
  • Logs associated payments made, and shows the outstanding amount
  • Shows an account overview for every booking in your business
  • Cancels bookings
  • Manages refunds
  • Compiles booking documents, tickets and vouchers
Tailoring packages…

Tailoring packages…

  • Manages services like hotels, meals, room types, board, activities and transfers
  • Allows add-on options that customers can choose and tailor
Empowering organisers…

Empowering organisers…

  • Sets up organisers
  • Sends them quotes and itineraries to accept
Handling operations…

Handling operations…

  • Creates sub-groups within larger groups
  • Allows roles like leader or guide, within each group,
  • Allocates rooms and transport for each group
Delivering reports…

Delivering reports…

  • Creates reports on enquiries, quotes, booking conversions, service confirmations and services purchased
  • Creates supplier accounting reports
  • Creates room lists
Chasing payments…

Chasing payments…

  • Schedules automatic reminders to the organiser and travellers, based on what needs to be paid by specific dates
Liaising with suppliers…

Liaising with suppliers…

  • Manages supplier information
  • Sends booking confirmations to suppliers
  • Suppliers can confirm, decline or hold the booking
It works with other systems…

It works with other systems…

  • Sends out automatic texts and emails of reminders, updates and confirmations
  • Accepts payments from payment gateways
  • Works with your accounting software

Designed for your group travel business

School and university trips
School and university trips
Adventure group travel
Adventure group travel
Festivals, sports and events group travel
Festivals, sports and events group travel
Hen, stag and wedding travel
Hen, stag and wedding travel
Cultural and religious tours
Cultural and religious tours
Corporate group travel
Corporate group travel
ARE YOU READY? STILL HAVE QUESTIONS?
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