The smarter way to manage group travel

Our easy-to-use system helps to simplify group travel bookings for tour operators, organisers and travellers. Here’s how.

Simple. Automated. Intuitive

When it comes to group travel management, you know the gripes. We know the gripes. There are flurries of emails, lots of decision makers having their say, files to manage, and many moving parts.

moonstride is a management system that’s custom-built to address these common problems for group travel businesses, and make bookings more straightforward than ever.

Packed full of helpful features, it covers sales, quotations, bookings, planning, purchases and operations

Simple. Automated. Intuitive

Organisers and travellers will love it too

moonstride is clear enough for organisers and travellers to use too. With a click of a button, they can accept or reject quotes, invite other travellers, make payments and choose their packages and options.

Organisers can

Organisers can

  • View, accept, reject and tailor quotes
  • Review the details of their booking, from price per person to transfer information
  • Turn a quote into a booking by paying a deposit
  • Invite travellers to the group booking, to make their choices and payments
Travellers can

Travellers can

  • View invites
  • Add their details to a booking
  • Invite other travellers
  • Choose their packages and options
  • Pay for their spot
Making payments

Making payments

  • Choose the travellers to pay for
  • Pick their packages and options
  • Pay online via credit card or request bank transfer

How moonstride helps your business

Receiving enquiries…

Receiving enquiries…

  • Captures all the information needed to store the client as a lead
  • Helps keep track of follow-ups
Building a quote…

Building a quote…

  • Creates a quote
  • Notes supplier costs and profit margins – which are for your eyes only
  • Emails quotes to the organiser
  • Sets an expiry date for the quote
  • Labels quotes as open, incomplete, approved, expired or cancelled
  • Creates an itinerary for the booking
  • Uploads, attaches and deletes relevant documents
  • Organiser can review the quote in the system
  • Organiser can approve the quote
Managing bookings…

Managing bookings…

  • Turns an accepted quote into a booking
  • Allows full editing of bookings
  • Shows who the organiser has invited
  • Logs associated payments made, and shows the outstanding amount
  • Shows an account overview for every booking in your business
  • Cancels bookings
  • Manages refunds
  • Compiles booking documents, tickets and vouchers
Tailoring packages…

Tailoring packages…

  • Manages services like hotels, meals, room types, board, activities and transfers
  • Allows add-on options that customers can choose and tailor
Empowering organisers…

Empowering organisers…

  • Sets up organisers
  • Sends them quotes and itineraries to accept
Handling operations…

Handling operations…

  • Creates sub-groups within larger groups
  • Allows roles like leader or guide, within each group,
  • Allocates rooms and transport for each group
Delivering reports…

Delivering reports…

  • Creates reports on enquiries, quotes, booking conversions, service confirmations and services purchased
  • Creates supplier accounting reports
  • Creates room lists
Chasing payments…

Chasing payments…

  • Schedules automatic reminders to the organiser and travellers, based on what needs to be paid by specific dates
Liaising with suppliers…

Liaising with suppliers…

  • Manages supplier information
  • Sends booking confirmations to suppliers
  • Suppliers can confirm, decline or hold the booking
It works with other systems…

It works with other systems…

  • Sends out automatic texts and emails of reminders, updates and confirmations
  • Accepts payments from payment gateways
  • Works with your accounting software

Designed for your group travel business

School and university trips
School and university trips
Adventure group travel
Adventure group travel
Festivals, sports and events group travel
Festivals, sports and events group travel
Hen, stag and wedding travel
Hen, stag and wedding travel
Cultural and religious tours
Cultural and religious tours
Corporate group travel
Corporate group travel

Frequently Asked Questions

  • 1. What is Group travel software?

    moonstride offers a simple group travel software which allows you to make a booking for groups of any size. moonstride group travel booking software is flexible, motile, easy to use for any group travel businesses. The system allows you to manage services like hotels, meals, room types, board, activities and transfers. Organisers and travellers can accept or reject quote with a single click of a button, select package and other options and make payment.

  • 2. What features are provided by moonstride group travel management system?

    Some of the many features provided by moonstride group travel management system includes:

    • Create multiple quotations for an enquiry
    • Add multiple packages into a quote
    • Give flexibility to admin & organiser to distribute itinerary
    • Select packages, request changes and confirm quotation
    • Admin & organisers have flexibility to add travellers
    • Send registration links to passengers
    • Travellers can pay individually for their bookings
    • Creates reports on enquiries, quotes, booking conversions, service confirmations and services purchased
  • 3. How does moonstride group travel management software helps travel agent and tour operators?

    Our group travel management software helps travel agent and tour operators to make a booking for 10 or more travellers. Using our group travel software, you can easily create group tour quote and share with travellers, add multiple packages in a quote, manage packages and payment for travellers.

  • 4. How can a travel agent and tour operators create a group travel booking?

    Travel agent and tour operators can easily create a group travel booking by using our tour group software. Create quote with multiple package and options, add organisers and travellers by sending them registration links or importing them in the system. Organiser / travellers can login into group travel management software and view packages and options, accept / reject the package or request for customisation. Once the package is selected, they can invite the travellers to make payment by sharing payment link or organisers can also make payment on behalf of travellers.

  • 5. Can we customise a group travel booking?

    Yes, our moonstride platform provide flexibility to customize group travel booking. Travel agent and tour operators can refer pre-loaded quotations for booking or create a new quotation with different packages from scratch using service from accommodation to flight and from transfer to extras.

  • 6. How can a travel agent and tour operators send an invitation to organiser or travellers?

    Travel agent and tour operators can send invitation to organiser or travellers via email, they will receive a link and by clicking on the link, they will be redirected to a screen to reset their password. Once the password has been generated, the system will ask to login using username and password.

  • 7. Can organisers approve or reject quotation?

    Yes, organisers can view quotation, approve / reject quotation and tailor quotation and convert quotation into booking.

  • 8. Can organisers send invite to travellers to group tour booking?

    Yes, organisers can send invite to travellers to make their choices for package and payment.

  • 9. Can organisers make payments on behalf of travellers?

    Yes, organisers can make select package and options and make payment for their own and on behalf of travellers.

  • 10. As a traveller, if I have any specific request or want to customise my package, can I suggest to organiser?

    Yes, our moonstride group tour booking software provide flexibility to read / write message, using this organiser or travellers can read / write message or travellers can send specific request to organiser.

  • 11. As a traveller, can I view or download itinerary PDF?

    Yes, travellers can login into customer portal and they can view itinerary details and download itinerary PDF.

  • 12. Can travellers select package and option on their own?

    Yes, travellers can login into customer portal and they can view different package and select package and options for them.

  • 13. Can travellers register themselves in moonstride group travel management system?

    Yes, organiser can share registration link with travellers and travellers can register themselves by adding their own details in moonstride group travel management system through registration link.

  • 14. Does moonstride group travel booking software provides a feature to import or export travellers in system?

    Yes, travel agencies and tour operators can import or export travellers in group travel software.

  • 15. Does moonstride group tour booking software provides a feature to enter pricing based on pax range?

    Yes, travel agencies and tour operators can enter price based on pax range instead of per person cost for the packages.

  • 16. Can we schedule payment plans for travellers?

    Yes, our moonstride group tour booking software provide flexibility to schedule payment plans for organisers and travellers.

  • 17. Can we share payment link with organiser or travellers?

    Yes, travel agencies and tour operators share payment link with organiser or travellers via email, using shared link organiser or travellers can view payment related details and make payment by themselves.

  • 18. Can organiser and travellers can make payment for themselves?

    Yes, organiser and travellers can login into customer portal, choose their package and options and make payments for selected package and options.

  • 19. Does moonstride group tour booking software provide a feature to generate rooming list?

    Yes, our moonstride group tour booking software provide flexibility to generate rooming list. You can view allocation of the travellers by services and by travellers and export allocation in excel.

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