moonstride – A Perfect Travel Technology Partner for DMCs

By moonstride | 22 April 2024
moonstride – A Perfect Travel Technology Partner for DMCs
With changing times, the DMC services are getting revolutionised and so are the travel technology software. These latest softwares offers a wide range of tools and features to enhance efficiency, communication, and customer experience for the DMC.

moonstride is one of the leading travel technology solution in the travel industry which can go hand-to-hand with the DMCs by not only addressing the challenges faced by them but positively contributing to their business to achieve exponential business growth.

Let us briefly discuss the main requirements of DMCs and how well the moonstride travel technology platform map itself to the same.

Streamline Better with Dynamic Itinerary Builder

The basic requirement for a DMC would be the ability to create a flexible end-to-end itinerary to include required information related to accommodation, transportation logistics etc. for efficiently managing tasks for destination managers. moonstride offers a dynamic itinerary builder that allows DMCs to create, customise, and manage detailed itineraries effortlessly. With drag-and-drop functionality and real-time updates, itineraries can be customised to meet the unique preferences of each traveller or group.

Enhance Communication by Comprehensive Supplier Management

DMCs are the link between suppliers and clients, hence it is crucial for them to have seamless communication with both. moonstride provides robust supplier management tools, enabling DMCs to source, contract, and manage relationships with a vast network of suppliers. From hotels to transportation to tour/activity providers, DMCs can easily track availability, rates, and contracts within the platform. Also, with the availability of the features like integrated messaging systems moonstride plays a vital role in always ensuring the smooth real-time communication.

Enhance Customer Experience by using the Integrated CRM System

DMCs work towards providing a smooth booking experience to their clients. moonstride also works as an integrated CRM system wherein all the data can be centralised such as customer data, supplier data, etc. Using moonstride you can streamline the communication system, and facilitate personalised interactions with clients. Using moonstride you can track customer preferences, manage communication channels, and nurture long-term relationships to drive customer satisfaction and loyalty.

Enable Efficient Staff Management

DMCs specialises in optimising the allocation of resources like transfers, guides and event locations. With moonstride’s efficient booking and reservation system, DMCs can offer seamless online booking experiences for flights, accommodations, transfers, guides, and tours/activities. Real-time availability, instant confirmations, and secure payment processing enhance the booking process for travellers while optimising operational efficiency for DMCs with minimum cost.

Bulk Allocate Transport

Make booking transfers more straightforward than ever. With the integrated transfer allocation module, easily assign and book specific transfers for all incoming bookings. With a click of a button, you can select the transfer type, supplier, and transfer details such as time and location for pickup and dropoff.

Empower Financial Management by using Advanced Tools

moonstride includes advanced financial management tools to streamline invoicing, billing, and expense tracking processes. Generate invoices, track payments, and generate financial reports with ease, ensuring accurate financial management and transparency.

Enable Data-driven Decision making by Robust Reporting and Analytics

DMCs are in dire need of tools which reflect data in real-time and represent the same in the easy to comprehend manner for enhancing the decision making. moonstride offers robust reporting and analytics capabilities, empowering DMCs to track key performance indicators (KPIs), analyse trends, and make data-driven decisions. Customisable reports and real-time insights provide valuable visibility into business performance and opportunities for optimisation.

Empower Growth by having Seamless Integration Capabilities

In order to provide smooth user experience, DMCs have to be well connected with the numerous suppliers for varied services. moonstride seamlessly integrates with third-party systems such as accounting software, CRM platforms, and travel booking engines. This ensures smooth data flow, eliminates manual data entry, and enhances operational efficiency for DMCs.

Comply with Industry Standards with Advanced Security Features

It is utmost important for the DMCs to keep the data (suppliers’ or customers’) they are dealing with secure, to comply with industry standards. moonstride prioritises data security with advanced encryption method, secure authentication mechanisms, and compliance with industry regulations such as GDPR. DMCs can stay assured that sensitive data is protected, reducing the risk of breaches, and ensuring client confidentiality.

Dedicated Support and Training

moonstride offers dedicated support and training resources to help DMCs maximise the value of the platform. From onboarding assistance to ongoing technical support, DMCs can rely on expert guidance and resources to optimise their use of moonstride.

These features provided by moonstride can help DMCs in improving customer experiences, optimising operations, and expanding their clientele in the travel sector.

For comprehensive information on our DMC solutions, please visit our DMC Software page.

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