Customer Excellence
& Support Packs

Drive a successful implementation with our help.
Starter
Price
£200$264240
Dedicated Travel Expert Hours 5
Account Manager  
Training & Coaching  
Platform Setup  
Sample Contract Loading  
Email & Scheduled Call Support  
Document Customisation, Itinerary, Emails, Booking Vouchers and Documentation  
Data Import Assisstance for Customers and Suppliers Data  
Technical Consulting  
Business Strategy Consulting  
Contact Us
Standard
Price
£1225$16171470
Dedicated Travel Expert Hours 35
Account Manager  
Training & Coaching  
Platform Setup  
Sample Contract Loading  
Email & Scheduled Call Support  
Document Customisation, Itinerary, Emails, Booking Vouchers and Documentation  
Data Import Assisstance for Customers and Suppliers Data  
Technical Consulting  
Business Strategy Consulting  
Contact Us
Advanced
Price
£2250$29702700
Dedicated Travel Expert Hours 75
Account Manager  
Training & Coaching  
Platform Setup  
Sample Contract Loading  
Email & Scheduled Call Support  
Document Customisation, Itinerary, Emails, Booking Vouchers and Documentation  
Data Import Assisstance for Customers and Suppliers Data  
Technical Consulting  
Business Strategy Consulting  
Contact Us
Custom
Price
£4500$59405400
Dedicated Travel Expert Hours 150
Account Manager  
Training & Coaching  
Platform Setup  
Sample Contract Loading  
Email & Scheduled Call Support  
Document Customisation, Itinerary, Emails, Booking Vouchers and Documentation  
Data Import Assisstance for Customers and Suppliers Data  
Technical Consulting  
Business Strategy Consulting  
Contact Us
 
Starter
£200$264240
Standard
£1225$16171470
Advanced
£2250$29702700
Custom
£4500$59405400
 
Starter
Standard
Advanced
Custom
Price
£200$264240
£1225$16171470
£2250$29702700
£4500$59405400
Dedicated Travel Expert Hours 5 35 75 150
Account Manager        
Training & Coaching        
Platform Setup        
Sample Contract Loading        
Email & Scheduled Call Support        
Document Customisation, Itinerary, Emails, Booking Vouchers and Documentation        
Data Import Assisstance for Customers and Suppliers Data        
Technical Consulting        
Business Strategy Consulting        
Contact Us Contact Us Contact Us Contact Us
  • Do you offer Product Contract Loading service and how much does it cost?

    Yes, we offer Contract Loading service for various products like – Accommodation, Transfers, Car Hire, Tours & Activities and Insurance.

    Depending on complexity of contract and format in which we receive data, cost per contract loading would vary. So, we normally review your contracts and based on the complexity of contracts we give you quotation on time and material basis.

    To give you idea of costing – Typically, a simple accommodation contract loading would take anything between 8 to 10 hours and complex accommodation contract loading could take around 15 hours. Contract loading of other products like transfers, car hire, tours, insurance is not as complex as accommodation contracts, so such contract loading could take comparatively less time.

  • How API Integration Works?

    Considering vast variety of third-party systems, a typical API integration process will involve following steps:

    • Client establishes relationship with your Supplier, agree rates etc with them directly.
    • Once you have agreed commercials with your supplier. We receive API documentation; we review documentation and understand your requirements. Our team will directly talk with your supplier’s technical team for any points of clarifications.
    • We discuss and agree implementation plan with you.
    • Based on our review we give you one-time setup cost for API integration and based on API and integration complexity and current integration work pipeline we will give you ETA for completion of the task. Normally new API integration could take anything between 2 to 4 months.
    • API setup cost is charged 50% on work initiation and 50% on work completion.
    • Typical cost of API integration usually ranges from £1,000 to £6,000 ( or higher, depending on complexity)
    • Once integration work is completed, we activate that on your platform for you to review and send feedback.
    • After 7 days of deployment and if there are no further changes to API integration, we activate your monthly API maintenance & support subscription.
  • What benefits do I get from a support pack?

    Support packs are not mandatory but they can be extremely helpful.

    Support packs are here to offer assistance over and above our standard implementation procedure providing additional benefit in key areas and time saving on internal setup work and training.

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