Notifications & Alerts Management - Stay Updated, Stay Stress-Free

Struggling to Keep Track of Important Updates

Stay on top of key milestones with moonstride’s automated reminders, ensuring you never miss a deadline.

Overloaded with Alerts

Streamline communication with intelligent alerts that deliver essential updates, keeping your team informed and focused.

Struggling to Deliver Timely Updates to Customers

moonstride helps you keep clients informed with real-time travel notifications, ensuring they get the right details at the right time.

Turn Every Update Into Action with Cutting-Edge Notification Features

Stay informed and in control with moonstride’s smart notification features, designed to streamline operations and enhance service efficiency.
Automated Notifications

Automated Notifications

Get real-time notifications for crucial updates, ensuring smooth operations and proactive decision-making without missing key details.
Automated Notifications

Enquiry and Booking Notifications

Get real-time updates on sales progress, customer enquiries, and confirmed bookings to stay organised and responsive.
Enquiry and Booking Notifications
Enquiry and Booking Notifications
Sales Activity Notifications

Sales Activity Notifications

Enhance team efficiency with well-structured sales notifications for key activities, ensuring seamless coordination and timely follow-ups.
Sales Activity Notifications

Payment Notifications

Keep finances on track with automated payment notifications, ensuring timely transactions and hassle-free financial management.
Payment Notifications
Payment Notifications
Custom Reminder Emails

Custom Reminder Emails

Ensure seamless travel planning with automated reminders that keep you updated on critical deadlines, appointments, and key milestones.
Custom Reminder Emails

Additional Features

Supplier Service Notifications

Receive immediate updates on the availability and confirmation of services, ensuring you stay informed and can act quickly.

Notification History

Easily review comprehensive logs of all notifications sent, helping you conduct audits and track communication for better clarity and accountability.

Notification Template Management

Effortlessly design and modify templates for different notifications, ensuring they align with your specific communication needs and events.

Notification Rule Configuration

Set specific triggers for key notifications, ensuring that you get alerted about essential events at the right moment.

Scheduling Options

Easily schedule notifications to be sent at specific times, dates, or even set recurring reminders, ensuring you never miss an important update.

The Right Notifications at the Right Time for Smooth Operations

The Key Benefits of Flexible, Timely Notifications

Enhance efficiency and communication with updates and reminders, ensuring your team stays informed and clients receive timely information.
The Key Benefits of Flexible, Timely Notifications
Boost efficiency by automating notifications, ensuring timely updates and completion of activities
Build stronger customer relationships by sending timely and personalised messages
Improve team performance with timely alerts that keep critical activities on schedule
Stay organised with flexible reminders ensuring nothing slips through the cracks
Maintain clear, consistent communication with both customers and suppliers, preventing misunderstandings

Frequently Asked Questions

How can I send automated emails to my customers?

moonstride enables you to create email templates based on triggers like booking dates, travel schedules, and balance due dates. You can schedule emails to be sent before or after these key events to streamline communication.

What types of alerts can be set up to improve team efficiency and streamline operations?

You can configure alerts for enquiries, quotes, and bookings. These include notifications for new enquiries, follow-up reminders, quotation expiry alerts, and pending supplier confirmations.

Can I send payment reminders to my customers?

Yes, moonstride lets you automate balance payment reminders. Simply set up an email template and schedule notifications for a specified time after the due date.

What other automated emails can I send?

You can automate emails for balance payments, post-travel review requests, and special messages like birthday, welcome back, or anniversary emails based on booking or customer profile data.

Will I get notified when a supplier confirms a service?

Yes, admin users receive email notifications when suppliers confirm services.

What other notifications will I receive?

Notifications include alerts for completed trip registration forms and successful payments.

Is it possible to track the status and history of emails once they’ve been sent?

Yes, you can review sent emails within the “Automated Notification History” section, filtering by specific time periods.

Can I customise email content?

Absolutely! You can tailor email content using tags to dynamically pull data from bookings, such as amounts and due dates, ensuring accurate and personalised communication.

Subscribe to Our Newsletter

Stay up-to-date with the latest travel CRM news and insights.

You don't have credit card details available. You will be redirected to update payment method page. Click OK to continue.