Travel Alerts and Updates via SMS - Always in Touch, Wherever They Are

Travel Alerts and Updates via SMS - Always in Touch, Wherever They Are
Travel Alerts and Updates via SMS - Always in Touch, Wherever They Are

SMS Messaging That Fits Every Travel Role

Clear, timely communication is essential for every travel experience. That’s why moonstride integrates directly with Twilio SMS-giving you the ability to send real-time alerts, confirmations, and itinerary updates from one connected platform. No switching tools, no delays-just reliable messaging when it matters most. This reliable communication keeps everything running smoothly and your clients at ease-making it an ideal solution for various travel businesses:

Travel Agencies

Keep clients informed with real-time booking confirmations, reminders, and travel alerts.

Tour Operators

Share itinerary updates, flight changes, and trip reminders instantly with travellers.

Destination Managers

Coordinate logistics and communicate last-minute updates to ensure smooth experiences on the ground.

Open and Close Group Travel Organisers

Keep every traveller informed with instant SMS updates for meeting points, itinerary changes, and timely reminders.

Tourism Boards & Destination Marketing Organisations

Engage visitors and partners through real-time SMS alerts featuring events, local highlights, and essential updates.

Corporate Travel Managers

Support business travel by sending prompt SMS notifications for bookings, schedule changes, and travel advisories.

Features That Power Up Your Client Communication

Stay connected and responsive-send real-time messages to your clients directly from the platform, whenever there’s an important update or change to their travel plans.

Easy Setup

Quickly activate SMS features with a straightforward setup process tailored for busy travel teams and agents.
Easy Setup
Easy Setup
Custom SMS Templates

Custom SMS Templates

Design consistent, brand-aligned messages that adapt to different travel scenarios, destinations, and client needs.
Custom SMS Templates

Instant SMS Messaging

Easily manage client messaging within the moonstride platform - keeping clients informed from booking to return.
Instant SMS Messaging
Instant SMS Messaging
Channel-Specific Messaging

Channel-Specific Messaging

Tailor messaging strategies to match the unique needs of your sales channels, audience groups, or travel markets.
Channel-Specific Messaging

Robust API Integration

Send travel updates and alerts through integrated SMS delivery - right from your moonstride account.
Robust API Integration
Robust API Integration

Additional Features

User-Friendly Interface

Navigate your messaging features easily within moonstride.

Instant Alerts

Stay informed when SMS messages are sent or delivered to your travellers.

Central Dashboard

View and manage all messages in one organised space.

Key Benefits of Integrating SMS Messaging with moonstride

Setup in Minutes

Get started quickly with a guided SMS activation process - no technical skills required.

Instant Access

Send confirmations, itinerary changes, and alerts straight from moonstride platform.

Global Delivery

Reach travellers worldwide without needing extra tools or infrastructure.

Timely Communication

Deliver updates exactly when they’re needed, keeping clients informed at every step.

Personalised Messages

Personalise SMS content using booking details and templates that match each travel scenario.

Role-Based Access Control

Assign SMS permissions by team roles to ensure secure, efficient use across your travel business.

How to Get Started with SMS Integration

Setup
Start by setting up with your credentials and get a clear view of the process.
API Integration
Our team will complete the Twilio API setup for seamless SMS messaging.
Go Live
Launch your SMS feature with dedicated support from the moonstride team.
Test and Verify
Run test messages and verify that everything works as expected for travel scenarios.

Ready to Get Started with SMS Messaging?

Frequently Asked Questions

Is the Twilio SMS integration safe?

Yes, it uses secure protocols to keep your data protected and your messages private.

Can I create custom SMS messages?

Definitely, you can customise messages to include booking details, names, dates, and more.

How can SMS improve my travel business?

SMS helps you stay connected with your clients when it matters most. Whether it’s sending booking confirmations, itinerary changes, or last-minute alerts, SMS ensures your travellers are always in the loop. This not only builds trust but also helps your team provide a smoother, more dependable service – without the delays or confusion that can come from missed updates.

What support does moonstride provide for SMS integration?

From setup to go-live, our team is here to guide you every step of the way and ensure things run smoothly.

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