Stay Organised Across All Group Passenger Details — Before, During, and After the Trip

Stay Organised Across All Group Passenger Details — Before, During, and After the Trip
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Stay Organised Across All Group Passenger Details — Before, During, and After the Trip

Struggling to Keep Passenger Information Organised Across the Group

moonstride brings all group passenger details into one view — making it easier to update, access, and stay in control across every booking.

Issues with Managing Travel Documents Across the Group

Store, organise, and retrieve passenger documents in one place — keeping everything secure, compliant, and accessible when you need it.

Not Sure Who in the Group Has Paid — or What’s Still Due

Track individual payments in real time — and send timely reminders to avoid delays, confusion, or missed deadlines.

Features That Help You Manage Passenger Details More Efficiently

Keep everything in one place — from passenger records and payments to documents and itineraries — so your team stays organised from booking to return.

Passenger Profiles

Passenger Profiles

Store and access key passenger details including contact information, preferences, and booking history — all in one organised view.
Passenger Profiles
  • Record dietary requirements and special needs
  • Import or export passenger information as needed
  • Support personalised service with complete passenger profiles

Document Management

Upload, store, and manage essential travel documents for each group member — ready whenever you need them.
Document Management
  • Passengers can upload documents directly for quicker processing
  • Share files like vouchers in a few clicks
  • Search and retrieve documents or upload history easily
Document Management
Payment Tracking

Payment Tracking

Track each passenger’s payment status with clear visibility — helping you match payments to services, avoid confusion, and keep records accurate throughout the booking.
Payment Tracking
  • View pending amounts and payment schedules
  • Reconcile payments with ease using accurate tracking
  • Set automated reminders to help maintain timely collections

Itinerary and Activity Planning

Manage every element of a group trip — from excursions to transport — with the flexibility to customise per passenger.
Itinerary and Activity Planning
  • Add optional tours and custom trip extensions
  • Book transport, accommodation, and activities in one place
  • Adjust itineraries quickly to meet passenger preferences
Itinerary and Activity Planning

Additional Features

In-Platform Messaging

Keep passengers informed throughout their journey with built-in communication options that make it easy to share updates and reminders.

Room Planning

Assign accommodation for passengers efficiently — supporting clear rooming lists and smoother group arrangements.

Seat Allocation

Allocate seats for transport with better control and visibility — ensuring passengers are placed correctly before the journey begins.

See moonstride’s Passenger Tracking in Action for Group Travel Bookings

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The Benefits of Tracking Passengers for Group Travel

See how better passenger coordination helps your team stay organised and your group bookings on track.

The Benefits of Tracking Passengers for Group Travel
Keep all passenger details centralised and easy to access
Manage travel documents clearly with quick uploads and secure storage
Monitor payments with real-time visibility and reliable reminders
Build personalised itineraries with flexible planning options
Maintain consistent, organised passenger data across every group trip

Frequently Asked Questions

What makes moonstride effective for managing passenger information?

moonstride brings all passenger details together in one structured profile — making it easier to manage names, preferences, and special requirements across large groups without errors or duplication.

What’s the best way to handle travel documents in moonstride?

With the Document Management feature, you can collect, store, and access passenger documents in one place — helping you stay organised, compliant, and ready with the right file when it’s needed.

Can moonstride help with tracking passenger payments?

Yes — moonstride gives you real-time visibility into each passenger’s payment status, making it easier to monitor dues, stay updated, and send reminders automatically to support smoother collections.

Why are passenger profiles useful in moonstride?

Passenger profiles allow you to store important details such as contact info, dietary needs, and previous interactions — helping your team provide more attentive and relevant support at every stage.

Is it possible to build personalised itineraries with moonstride?

Absolutely. With flexible itinerary control, you can manage transport, accommodation, and activities in one place while adjusting plans to suit each passenger’s preferences when needed.

What communication options are available to keep passengers informed?

Built-in communication features let you send timely updates, alerts, and important information to passengers, helping them stay informed and confident from booking to return.

How does moonstride improve overall passenger management for group travel?

moonstride helps your team stay organised by keeping passenger data, documents, payments, and preferences in one place — making group management more efficient and improving the experience for both staff and customers.

Make Your Business Better with moonstride

Are You Ready?
Still have Questions?

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