1. Here’s an overview of moonstride security:
   1. SSL Security
   2. First and foremost, SSL certificates will protect the sensitive data transmitted between you and us. SSL certificates will encrypt the connection and help protect your data from being misused by attackers.
2. We host on Amazon AWS
   1. moonstride is hosted on Amazon AWS platform. Using Amazon AWS means we take advantage of their rigorous security standards and reliance, servers and firewalls are always up to date. You can read more about their specific standards and procedures here: https://aws.amazon.com/security/
3. We don’t store your debit/credit card information.
   1. All our payments are processed through Stripe https://stripe.com/gb They are a PCI Service Provider Level 1 organisation – the most stringent certification level available in the payment industry.
   2. Using Stripe means we don’t need to store your payment card details, they are sent encrypted direct to Stripe, we don’t store them anywhere.
   3. You can read more about security at Stripe here: https://stripe.com/docs/security/stripe
4. Ongoing security efforts
   1. Keeping customer data safe is a huge responsibility and our top priority. We work hard to protect our customers data from the latest threats. This is not a one time effort, it’s a continual process that we monitor and work on.
   2. Security issues come to light through different means and activities, from articles in technical press, discovery during routine work, and through our internal reviews and vulnerability scans.
5. Dealing with security issues
   When we discover a security threat we follow this process:
   1. Understand the nature of the threat.
   2. Assess the risk of the threat to our customers data – bearing in mind the likelihood of breach and the impact of a possible breach.
   3. Scope the work required to mitigate or eliminate the risk.
   4. Prioritise any work according to the results of this risk assessment.
   5. Once the issue is resolved we’ll post an update to all users.
6. Reporting security problems
   1. Send all security concerns directly to us from the help centre contact form